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Popular articles
Cancelling a custom order
Past Pending Review there is no cancel button for either side. What each status still allows, and when support has to step in.
Hiding your purchases from your subscriptions
A creator only ever sees the slice of your activity that involves them — never your other subscriptions, purchases or email.
What is ScatPortal? — the platform in 60 seconds
A one-minute tour: who it's for, what creators may sell, what they keep, and what makes it different from the big mainstream sites.
How the wallet works
Your ScatPortal wallet — what it is, where to find it, how to top up, what you can spend it on (and what you cannot). A simple overview for fans.
Finding creators you will like
A tour of every place the site surfaces creators: homepage rails, category pages, live-now listings and search. No opaque algorithm.
Browser and device requirements
Any modern browser and no app to install — plus the stricter list for going live as a creator, and the few things worth avoiding.
Buying a clip — paying, watching, and finding it later
Pay once and keep it: how to find clips, check out with your wallet or a card, and where your purchases live afterwards in My Library.
What happens after you report
What happens behind the thank-you banner: how a report reaches a moderator, the four possible outcomes, and why we rarely reply.
Browse by category
Account
Your account settings, profile, notifications, and closing your account.
7 articlesClips
Adding, editing, pricing, scheduling, and publishing video clips on your store.
29 articlesContent rules
What you can and can’t publish, reporting, and how moderation works.
6 articlesGetting started
Sign-up, verification, first steps for new creators and customers.
22 articlesMessaging
Direct messages, paid messages, and messenger tips.
1 articlePayouts
Getting paid — your IBAN, Partner-ID, payout schedule, and history.
13 articlesPhysical items
Selling and shipping physical products, and ordering them as a fan.
5 articlesStreaming
Going live — show types, tip menus, Lovense, collabs, and recordings.
16 articlesWallet & payments
Your wallet, topping up, refunds, receipts.
12 articlesCan't find what you need?
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